train


 

Deposits

To confirm a booking we request a deposit

 

Deposit for Bookings up to $500

Deposit to confirm is 20% with quotation of a valid credit card number

or 50% if paid by cheque or cash. Balance due on arrival.

 

Deposit for Bookings over $500

Deposit to confirm is 50% with quotation of a valid credit card number

and payment in full 30 days out from the date.

 

These terms can be varied depending on the booking.

Deposits may be paid in instalments.

Please ask for details

 

 

Cancellation Policy & Conditions

We do not like charging for cancellations and have rarely had to do so. If we are able to replace your booking with an equivalent one, there will be no charge. However, your booking is a contract with us for that time & space and late cancellations can be costly if we are unable to replace the booking. Therefore, it is best if you advise us as soon as possible if you need to cancel. A cancellation represents a significant loss for us in bookings foregone.

Should we be unsuccessful in replacing your booking, the following charges will apply . . . . . .

Bookings up to $500

Greater than 30 days notice : 20%

Between 30 and 14 days notice : 50%

Under 14 days notice : 75%

No notice or under 24 hours : 100%

Bookings above $500

Greater than 30 days notice : 50%

Under 30 days notice : 100%

Please discuss this with us if it causes concern.

Remember, we will make every effort to replace your booking.

 

 

 

 

 

 

 

 

Email Us                                                   Ph (08) 8339 7400

 

 

 

 

 

 

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Mount Lofty Railway Station    2 Sturt Valley Rd. Stirling SA 5152
Adelaide Hills South Australia

Ph: +61 8 8339 7400
Fax: +61 8 8339 5560
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