Deposits
To confirm a booking we request a deposit
Deposit for Bookings up to $500
Deposit to confirm is 20% with quotation of a valid credit card number
or 50% if paid by cheque or cash. Balance due on arrival.
Deposit for Bookings over $500
Deposit to confirm is 50% with quotation of a valid credit card number
and payment in full 30 days out from the date.
These terms can be varied depending on the booking.
Deposits may be paid in instalments.
Please ask for details
Cancellation Policy & Conditions
We do not like charging for cancellations and have rarely had to do so. If we are able to replace your booking with an equivalent one, there will be no charge. However, your booking is a contract with us for that time & space and late cancellations can be costly if we are unable to replace the booking. Therefore, it is best if you advise us as soon as possible if you need to cancel. A cancellation represents a significant loss for us in bookings foregone.
Should we be unsuccessful in replacing your booking, the following charges will apply . . . . . .
Bookings up to $500
Greater than 30 days notice : 20%
Between 30 and 14 days notice : 50%
Under 14 days notice : 75%
No notice or under 24 hours : 100%
Bookings above $500
Greater than 30 days notice : 50%
Under 30 days notice : 100%
Please discuss this with us if it causes concern.
Remember, we will make every effort to replace your booking.
Email Us Ph (08) 8339 7400